Privacy Policy

1. CONTROLLER

The controller responsible for data processing on this website is:

Verrox UG (haftungsbeschränkt)
Meichelbeckstraße 3
81545 München
Germany

Managing Director: Nathan Winkler
Email: customersupport@danoravin.com
Phone: +491630384642

We take the protection of your personal data very seriously. We treat your data confidentially and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (GDPR), and this privacy policy.

2. GENERAL INFORMATION

Personal data is any information that can be used to identify you personally, such as your name, address, email address or IP address. Below we explain which data we collect when you use our online store Danoravin, for what purpose we use it and on which legal basis.

3. ACCESSING OUR WEBSITE

When you visit our website, the server of our hosting provider automatically collects information that your browser transmits. This includes:

The IP address of your device
Date and time of access
The pages you visited
The website from which you came to us
Your browser type and version
Your operating system

This data is necessary to display the website correctly, to ensure its stability and security and to detect misuse. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the secure and error free operation of our website. This data is not combined with other data sources and is deleted after a short period unless further storage is required for security reasons.

4. HOSTING

Our online store is hosted by an external service provider. All data collected on our website is stored on the servers of this provider. We have concluded a data processing agreement with the provider in accordance with Art. 28 GDPR, which ensures that your data is only processed according to our instructions and in compliance with the GDPR.

5. COOKIES

Our website uses cookies. Cookies are small text files that are stored on your device and allow us to recognise your browser.

Technically necessary cookies are required for the operation of our store, for example to save the contents of your shopping cart or to complete the checkout. The legal basis for these cookies is Art. 6 (1) (f) GDPR and § 25 (2) TDDDG.

All other cookies, for example for analysis or marketing purposes, are only used with your consent in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TDDDG. You can withdraw your consent at any time with effect for the future through the cookie settings on our website.

You can also configure your browser so that you are informed about the setting of cookies, allow cookies only in individual cases or block them completely. If you disable cookies, some functions of our store may no longer work properly.

6. PLACING AN ORDER

When you place an order in our store, we collect the following data:

Name
Delivery and billing address
Email address
Phone number, if provided
Order details and payment information

We use this data to process your order, to deliver the goods, to process the payment and to communicate with you about your order. The legal basis is Art. 6 (1) (b) GDPR, as the processing is necessary for the performance of the contract. Due to commercial and tax retention obligations, we are required to store order data for up to 10 years. The legal basis for this is Art. 6 (1) (c) GDPR.

7. PAYMENT PROCESSING

To process payments, we pass on the necessary payment data to the payment service provider you have chosen at checkout. The legal basis is Art. 6 (1) (b) GDPR. The payment service providers process your data under their own responsibility. Their respective privacy policies apply, which you can find on their websites.

Some payment providers, for example for purchases on account or in instalments, may carry out a credit check. This only happens if you choose such a payment method, and the provider will inform you about it separately.

8. SHIPPING

To deliver your order, we pass on your name and delivery address to the shipping company we use. If you have given your consent, we also share your email address or phone number with the shipping company so that they can inform you about the delivery. The legal basis is Art. 6 (1) (b) GDPR and, where applicable, Art. 6 (1) (a) GDPR. You can withdraw your consent at any time.

9. CONTACTING US

If you contact us by email, phone or through a contact form, we store the information you provide in order to answer your request and to handle any follow up questions. The legal basis is Art. 6 (1) (b) GDPR if your request relates to a contract, and Art. 6 (1) (f) GDPR in all other cases. We delete this data once your request has been fully processed, unless statutory retention obligations apply.

10. NEWSLETTER

If you sign up for our newsletter, we use your email address to send you information about our products and offers. We only send the newsletter with your consent in accordance with Art. 6 (1) (a) GDPR. To confirm your registration, you will receive an email asking you to confirm your sign up. You can unsubscribe at any time using the link included in every newsletter or by sending us an email.

11. ANALYSIS AND MARKETING TOOLS

With your consent, we may use analysis and marketing tools, for example to understand how visitors use our store or to show you relevant advertising on social media platforms. These tools may use cookies or similar technologies. The legal basis is Art. 6 (1) (a) GDPR. Some of these providers may process data in countries outside the European Union. In such cases, the transfer takes place on the basis of an adequacy decision of the European Commission or standard contractual clauses. You can withdraw your consent at any time through the cookie settings on our website.

12. YOUR RIGHTS

You have the following rights regarding your personal data:

Right of access under Art. 15 GDPR
Right to rectification under Art. 16 GDPR
Right to erasure under Art. 17 GDPR
Right to restriction of processing under Art. 18 GDPR
Right to data portability under Art. 20 GDPR
Right to withdraw your consent at any time under Art. 7 (3) GDPR

Right to object: If we process your data on the basis of legitimate interests under Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation under Art. 21 GDPR. If you object to the use of your data for direct marketing, we will stop using it for this purpose immediately.

To exercise your rights, simply send us an email at customersupport@danoravin.com.

13. RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach
Germany

You can also contact the supervisory authority in the country where you live, in the Netherlands the Autoriteit Persoonsgegevens.

14. DATA SECURITY

Our website uses SSL or TLS encryption to protect the transmission of your data. You can recognise an encrypted connection by the lock symbol in your browser's address bar and by the address beginning with https.

15. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in legal requirements or in our services. The current version is always available on our website.